Returns, Exchange & Refund Policy
It is important that you are 100% happy with your purchase from DOS. If a reason arises and you are not completely satisfied with your items, you can simply return them for full store credit refund or exchange
IN-STORE RETURNS
ALL Items purchased from DOS can be returned or exchanged at any of our stores (exchange terms and conditions apply).
MAIL-IN
- You can return the items within 4 days of delivery for store credit or exchange (no cash returns).
- Please send us an email to info@dosclothing.co and wait for feedback before you return your item.
Please do not send back your parcel until we e-mail you back
- All items must be returned in their original condition, unworn, unwashed, with all tags attached.
- All Sales items are final sales i.e. items may not be returned to the store after purchase.
Returns that are damaged, soiled, altered, may not be accepted.
- The buyer is responsible for all shipping charges on returned merchandise, which is returned because the buyer bought the wrong size/color or caused by non-quality problems.
Delivery/Shipping Information
For Shipments in Nigeria (Nationwide)
For INTERNATIONAL SHIPMENTS in the US, UK, and all other countries, DHL approved international posting rates apply.